FAQ

Frequently Asked Questions

When should I arrive at SmartPark JFK & LGA?

Please arrive at SmartPark JFK and LGA at least 20 minutes before you want to be at your terminal. The TSA recommends that travelers arrive at their departure terminals at least 2 hours before the scheduled flight time. TSA.gov


How do I check in at SmartPark JFK?

When you pull into our lot at 123-10 South Conduit Avenue, a SmartPark team member will greet you and process a parking ticket for you. You will be asked for your name, reservation number, return date/time and your airline. The SmartPark associate will provide you with a claim ticket and phone number to call upon your return to JFK. *Upon returning, please call us only AFTER retrieving your luggage.


How do I check in at SmartPark LGA?

When you pull into our lot at 28-11 Linden Place, a SmartPark team member will greet you and process a parking ticket for you. You will be asked for your name, reservation number, return date/time and your airline. The SmartPark associate will provide you with a claim ticket and phone number to call upon your return to LGA. *Upon returning, please call us only AFTER retrieving your luggage.


How do I get from the SmartPark JFK & LGA parking location to the airport?

After you have been checked in by a SmartPark team member, you will be taken to your terminal by our shuttles. The trip usually takes about 7 minutes. Please be sure to inform the shuttle driver which terminal and airline you need to dropped off at, so they can plan the fastest route.

Shuttles are limited in size to approximately 12 passengers and luggage. Shuttles leave for the airport terminals every few minutes and deliver you right to the departure level of your airline.


How do I reclaim my car at SmartPark JFK & LGA?

Only AFTER you have retrieved your luggage please call (877) 535-PARK and request a pick up. Please confirm the terminal number when disembarking your plane as there are 8 distinct terminals at JFK and four at LGA. This phone numbers is also located on the SmartPark parking ticket you were given at check in. The SmartPark cashier will also ask for your ticket number so your car can be pulled into our “Ready Zone.” When you call us, the dispatcher will confirm where you will meet the shuttle.


How can I find the SmartPark JFK parking location?

Detailed directions for SmartPark LGA are available on the SmartPark website by clicking here. We are a registered business on popular search engine map sites such as Google, Bing and MapQuest. You can also enter this address into your GPS – 28-11 Linden Place, Flushing, NY 11354.


How can I find the SmartPark LGA parking location?

Detailed directions for SmartPark LGA are available on the SmartPark website by clicking here. We are a registered business on popular search engine map sites such as Google, Bing and MapQuest. You can also enter this address into your GPS – 28-11 Linden Place, Flushing, NY 11354.


How do I pay for my parking at SmartPark JFK & LGA?

Payment is made when you return to the lot to pick up your vehicle. We accept cash, traveler’s checks, American Express, VISA, MasterCard, Diners Club and Discover.


What other services are available at the SmartPark locations?

A restroom is available onsite. We offer complimentary coffee and tea inside our location, if you wish to enjoy a beverage before you depart.


How do I contact SmartPark JFK & LGA?

To contact SmartPark please call toll free at (877) 535-7275 or email customer service at customerservice@wp.netpark.us.


How do I reserve a parking space at SmartPark JFK & LGA?

Save money and time with free reservations and added benefits here at SmartParkParking.com! SmartPark will NEVER ask you for a credit card during the reservation process. Please make sure to book directly through us and avoid third-party provider fees. Our website has a safe and secure front page reservation tool. Please feel free to utilize our handy links for additional travel information such as weather and traffic.


What are the parking rates at SmartPark JFK & LGA?

The parking rate at SmartPark JFK is $17.95 per day and the rate at SmartPark LGA is $17.99 per day. Each rate does not include, and is subject to, a NYC parking tax of 10.375% and a 6.625% Airport Use Recovery Fee. Rates are calculated on a 24-hour day starting when you check into our lot and your actual arrival time back to our facilities after you return from your trip.


Will I be charged more if my flight is late?

SmartPark does honor a 5-hour grace period (after the 24-hour day) before charging for subsequent days. Regardless of your reservation, your fee is based on actual time parked in the lot.

For example, if a guest checks in on Monday at 10:00 AM and they are scheduled to leave on Thursday at 2:30 PM, they will only be charged for 3 days. If the guest arrives to pick up their vehicle on Thursday at 3:30 PM, they will then be charged for a 4th day.


What are the operating hours at SmartPark JFK & LGA?

SmartPark operates 24 hours a day, 365 days a year. Save time and money by making your reservation in advance on our safe and secure website at SmartParkParking.com. We are only a few minutes from the airport terminals.


Have a GPS?
Simply enter the GEO ID Coordinates: 40.664699,-73.817718